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Sometimes you may have to do it more than once.

The button combos are designed by the manufacturer to help customers reset their phone - it is a process made by MaxWest to help you. It is not ruined.

Press the double arrow symbol (like a yin yang) and it will flip the cameras.

So at first the symbol wasnt available so I restarted the phone and it was there but when I tap it the camera freezes and says to close apps using the camera or the flashlight but there is no flashlight and the apps are closed then another message popped up and said something about security purposes sorry lol I have no Idea what to do

If you lost your pin pattern or password, reset the Blu View 3 and then log in with your google/gmail account.

Yes!!!

super! may it last many years for you!

Thank you!

You're welcome!

Thank you so much!!!

ok

Glad I could help

ok

@@JasonClements wat else can I do

Have someone else you trust give it a try. Or it might be time for a new phone

You're welcome!

Any local cell phone shop will take your old devices

Thank you again! One more question: Do you knowif the Edge 2023 is dual voltage so I only need an adaptor in Europe ot a converter as well. My moto Z4 was but I can't find anything in he docmentation for Edge. When I called Motorola for help they want me to sign up for some "help program" that costs and want my credit card number. Not doing that. Seems to me that a simple " yes or no" should do it.

I do not know that 100%. I assume that all modern phones are compatible worldwide - you would just need the correct plugin ends for Europe.

You're welcome!

Glad it helped

Glad it was helpful!

you need to do a google search for "my phone got hacked" that will help you

It's only 6gb ram 😅

I've got your muther's phone in my hand right now - and yep, it has 3GB rAm and 32GB rOm. RaM / RoM - she doesn't seem to mind.

@@JasonClements na my mom's phone got 6gb ram

you know who else has 6GB RAM?

Glad I could help you

LOL - stay safe, bro! Go to settings > system > Gestures - see if you have an option to turn your side button into the power button. If it is not in your gestures menu, try The Accessibility menu or in the 63 it might have it's own menu for Side Button. Good luck

@@JasonClements really appreciate the fast response! I don't think any of those will work I've flipped through the settings after reading, but when I press on the screen and use the button on the side it works for now. Cheap phones regardless.

Cool. Yup Blu is not known for leading the industry in durability. Glad you solved it for now. Remember to back up your device to your google account asap - just in case it starts to get worse. Good luck.

glad to help you!

So, what can you do? Not much. Maybe - If you are logged into YT, you have your login and password for gmail/google - don't you? If not, sometimes you have to accept that you have forgotten something important and move on. If you want to give a little effort - Go get a drink and sit quietly and see if the old passwords come to mind. good luck.

choose "reboot"

You're welcome

You're welcome

Glad to hear that!

Word. Some do some don't. And, not everyone sets up face unlock when it is available on their devices.

Samsung. Even the budget Samsung devices will be better and more reliable than the Maxwest Astro Devices.

​@@JasonClements ty

yup. and the triangle apps, too

FAN. TASS. TICK!!! I am so glad to have helped you. You are welcome!

hey

Thank you

Unfortunately, no. It is 99.99% impossible. there are a few research labs inside some smaller college campuses that have programs that teach cell phone cyber security - if you have a good friend that works in their labs - or if you have a good friend that works inside of one of the carriers or manufacturers - then yes there is your 0.01% chance. Otherwise, you're gonna have to guess and guess and guess until you remember it. Good luck to you.

Thanks 😄

@@JasonClements your very welcome ❤️

You're welcome!

Glad it helped!

try again. you'll get it.

hit the "log in with gmail" then log in with your gmail/google and then you can change the pin. Good Luck

@@JasonClements idk my gmail tho

how did you log into youtube here? that is your google/gmail. good luck

@@JasonClements cuz I have an iPhone this is not mine I’m using one right now

ok. you are outta luck my friend - your hd55 is a brick. sorry that happened.

hmmm...if you have the HD65 from this video, there is no slot for a second sim card. If your Vortex has 2 sim slots in the back, you put your 2nd sim card in the 2nd sim slot.

Glad it helped!

Do you lose all the pictures

cool

Look for the word "Storage" and choose that one. That is the factory reset choice on the chinese menu.

I would always choose Samsung or Apple over any budget phone. Even a used Galaxy s10e is going to be better than a Blu. Even a used Galaxy S21 5G is staring to get down to under $200. However, the Blu brand is okay if you are on a strict budget. Good luck to you!

@@JasonClements I grow up using a samsung phone and I loved it soo much, I think I might buy a new phone for this year, thanks for your suggestion sir 👍

thanks ! ! !

thanks ! ! !

thanks ! ! !